Privacy & Security
|Diners Club SA supports the Code
of Banking Practice and the protection it gives you, our valued member.
Privacy and Security Statement
|Your right to privacy and security is very important to
us. We, Diners Club (SA) (Proprietary) Limited (DCSA), treat personal information
obtained through the use of our website as private and confidential and
are committed to providing you with the secure access to our online services.
How we use the personal information we collect
|We need to collect personal or other information if we are
to meet our obligations to you, to follow your instructions, inform you
of new services and to ensure that our business is geared toward your needs.
Use of technology to monitor your use of our website
We gather and analyse information on our visitors routine use of this website.
We use this information to monitor which areas of the website are most frequently
visited, to assist us to continue developing a value-added service. This
information is pooled so individual personal information, behaviour or patterns
cannot be identified.
|On some parts of our website we use so-called “cookie”
technology. Cookie technology consists of small pieces of data or a small
text file which is given to your browser by our webserver when you visit
our website. This data is stored on your browser. The cookie is sent back
to our webserver each time you visit our website. Cookies are not computer
programs and do not run on a computer like programs do. They cannot gather
information or functions on their own. They cannot collect any personal
information about you or your machine and cannot gather data or information
about what you do on the Internet. Cookies merely enable us to provide a
more valuable online experience to you. While you can set your internet
browser to disable cookie technology, we do not recommend that that you
do this since some parts of this website and our online services may not
function properly, or at all.
Mail, email or SMS promotions
|Provided that you have agreed to this, we may use your personal
or other information to send you information on new services or products
that may be of interest to you and from time to time we will mail, email
or SMS information to you about us, our products and services, or our partners
and their products or services. If you do not wish to continue receiving
this information you may contact us on
(346377) or email us (click here) and we
will remove you from our mailing list.
|Whenever we commission other organizations to provide support
service to us, we will bind them to our privacy policies as far as they
may be required to have access to our customer’s personal information
to perform such services.
Our website may contain links to or from other sites and we try to link
only to sites that share our high standards and respect for privacy and
security statements on such sites.
We will not disclose personal information to anyone outside DCSA without
your permission unless:
- we are compelled to do by law or in terms of a court order;
- It is in the public interest to do so;
- it is necessary to protect our rights.
Storing personal information
|Personal information we collect via the website is stored
in a secure environment and is not available to any outside DCSA.
Our security practices
|We are committed to providing secure online services. As
such, all interaction with our transactional sites are protected through
encryption that complies with international standards. Encryption is used
to protect the transmission of your personal information when completing
online application forms when we make this service available to you. Our
Internet servers are protected by firewalls and intrusion detection systems.
Access to information on these servers is restricted to authorized personnel
We have also employed the services of independent security experts to test
and advise us on the security of our systems. We are a wholly owned subsidiary
of The Standard Bank of South Africa Limited (SBSA) and have access to their
services and systems to further advise and assist us. To ensure that you
benefit from our security you should read the security tips we post on our
site from time to time.
Privacy and security statements applying to specific
|Different online services and SBSA entities may have their
own privacy and security policies because the nature of their service or
products demands a deviation from our general policy. These specific policies
will apply to and exclusively govern your use of the particular online service.
Right to amend this privacy and security statement
|We reserve the right to amend this privacy and security
statement at any time. All amendments to this privacy and security statement
will be posted on this website. Unless otherwise stated, the current version
shall supersede and replace all previous versions of this privacy and security
statement. If you have any questions about this privacy and security statement
please email us (click here).
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