April 2007 DINERS CLUB ASATA TRAVEL AWARDS 2006 The Diners Club ASATA Travel Awards are held annually to recognise exceptional service provided by suppliers to the travel industry. This year’s Diners Club ASATA Travel Awards 2006 Winners were: International On-line Airline South African Airways International Off-line Airline bmi African Airline South African Airways Domestic Airline Nationwide International Tour Operator Thompsons Tours South African Hotel Group Southern Sun Hotel Group South African Independent Accommodation Provider Sabi Sabi African Tour Operator Thompsons Tours Tourist Office Visit Britain SA Car Rental AVIS Foreign Exchange American Express Consulate German Consulate The award ceremony was held at the Misty Hills Resort on 23 March. READ MORE | DINERS CLUB ADVANTAGE If you and your organisation are not using Diners Club Advantage yet, consider just two of the many benefits: Advantage enables you to view your accounts and transactions online at any time. Data is updated on a daily basis allowing the reconciliation process to begin sooner. You can read more about Diners Club Advantage by simply clicking here. If you are one of our members who have already been setup on Advantage, we are certain that it is already offering you added convenience. As always, we can only improve our service if you provide us with feedback and comments. That’s why we have created an easy-to-use form for you – think of it as a hotline for any Diners Club Advantage matters. Thank you to all our members who have already sent us their comments. To access this feedback form – please click here. Alternatively email us directly at feedback@dinersclub.co.za. To get setup on Diners Club Advantage please either call our Member Services Centre on 0860-DINERS (346377) or alternatively speak to one of our Relationship Executives. NEW HOME PAGE When next you visit our website, you will notice that our home page has changed. Simply navigate to the Business Services section and you will find the familiar “Advantage login” on your top left. Another suggestion is to bookmark the Diners Club Advantage login page in your browser. CSV FILES – NEW AND IMPROVED In the past CSV files were emailed to the recipient as a password protected zipfile. Our new CSV files are emailed directly via Striata. This means you will always be able to double-click the attached file, which will automatically open into the Excel document required. Should you be interested in receiving CSV files please note that they are available on Diners Club Advantage in a “monthly” and “interim-to date” format. If you prefer a different date frequency, please contact your Relationship Executive to action accordingly. You might have noticed that our email statements have also been enhanced. The ‘look and feel’ has improved and the option of downloading them into CSV format is also available. To request electronic statements - please click here. If you already receive electronic statements, but not the new layout, please click here. READ MORE | TRAVEL HELPLINE – IT’S YOUR CALL Diners Club continues to offer a dedicated Helpline to all Travel Management Companies for any travel related queries. Call 011 358 8610 - for assistance or email us on travelhelpline@dinersclub.co.za . Please note that no other email addresses for this service exist. BUDGET rent a car - Exclusive OFFER With over 50 years of experience in the area of travel and entertainment, we have come to work closely with numerous airlines, car rental companies and hotels. This month we would like to showcase one of the car rental companies’ new products – Budget’s new Door to Door service. Budget Door2Door Door2Door will meet you at your desired location and transfer you to your destination. Just think – you will never have to worry about airport parking again! READ MORE | BETTER NAME – SAME RELEVANT PRODUCT Diners Club recently took the decision to re-name our Air Travel Card the ‘Travel Lodged Account’. This name we believe is more in keeping with the product benefits of the card and is in line with developing global trends. The Travel Lodged Account card is lodged with your preferred Travel Management Companies and can be used for all travel related expenses including airline tickets, hotel accommodation, car rental and more. The Travel Lodged Account ensures that all travel related transactions are consolidated easily and quickly on one account. Coupled with the online services of Diners Club Advantage, makes the Travel Lodged Account the leading payment solution for any business client. READ MORE | THE FESTIVAL OF GOLF Diners Club recently had a stand at the annual Festival of Golf held at the Vodacom World of Golf from 23-25 February. The festival is a celebration of golf and is a literal cornucopia of golf equipment and related paraphernalia. Diners Club used the opportunity to expose our members attending the festival to our latest travel insurance benefit, golf cover. Offered under our Phase ll cover and underwritten by AIG, golf enthusiasts will be pleased to find out that your golf equipment can now be covered when you travel abroad. READ MORE | Alternatively, for further information on the Diners Club Phase II Travel Insurance contact our Member Service Centre on 0860-DINERS (346377) – option 4. ANNUAL PRO-AM REGIONAL’S OFF TO A GOOD START On the 6th of March the first regional Diners Club qualifying tournament kicked-off in Johannesburg, followed by the Durban event on 16 March and the Cape Town event on 27 March, culminating in the annual Diners Club Pro-Am tournament to be held at Sun City in October of this year. Congratulations to our three regional winners! READ MORE | CORPORATE GOLF DAY Diners Club are considering hosting a corporate golf day in the coming months. Should you be interested in attending kindly furnish us with your name, contact number and company details. Please click here. DINERS CLUB REPORTS 1TIME We can now supply detailed information on all 1time.co.za transactions made over the Internet. Besides the date of transaction and amount, we can provide passenger names and ticket numbers, assisting in the reconciliation of the Diners Club statements against Travel Management Company invoices. The same functionality was brought on for flysaa.com transactions last August. KNOW YOUR DINERS CLUB BENEFITS With Diners Club's innovative Travel Insurance, you automatically qualify for free Phase I insurance when you purchase any public conveyance ticket using either your Diners Club Corporate, Personal or Travel Lodged Account. For a mere R260 per ticket purchased, you can increase your cover substantially with the optional Phase II top-up cover. New benefits effective 1 April 2007: LEGAL ASSISTANCE ABROAD CATTERY AND KENNELS GOLF COVER IDENTITY THEFT READ MORE | QUOTE OF THE DAY “If we did all the things we are capable of, we would literally astound ourselves.” Thomas A. Edison About this e-mail This e-mail is intended for Diners Club members only. Should you have received this message in error, please accept our apologies and delete this message. If there are any questions or concerns you would like to voice, simply click here. If you wish to stop receiving exclusive news updates from Diners Club via e-mail, simply click HERE.     Linda Manzini (MD, Diners Club) and Andrew McDonic       Pat Gaffney (Winner at Jhb) and Linda Manzini (MD, Diners Club)