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| September 2008 Welcome It is extremely important to us that we remain in constant contact with our clients so that we may strive to meet any needs that arise. For this reason we have created an electronic newsflash which will help us to keep in touch with you. This newsflash introduces the Public Sector team by providing a bit of background on each person. The team is made up of a motivated group of people committed to giving only the best service at all times. The newsflash also aims to address Account Management queries and topics that will assist you in managing your Diners Club account conveniently and efficiently. The topic in this particular newsflash is Account Management Limits on the Diners Club Travel Lodged Account. |
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Vanessa Kimmie – Relationship Manager Public Sector Having been with Diners Club for 13 years, Vanessa has a good command of the card industry, with expertise in the Public Sector. Her good relationships within this portfolio and the travel industry benefits Diners Club members. Contact details: |
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Sharief Vania – Relationship Manager Public Sector With 8 years experience at Diners Club, Sharief understands the processes behind the card and services in the Public Sector. For more information, queries or questions pertaining to the Public Sector, contact Sharief. Contact details: Land Line : 011 358 8538 Mobile : 082 958 9388 Fax No : 086 1115 094 E-mail : shariefv@dinersclub.co.za or accountsgov@dinersclub.co.za |
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| Nicholeen
Jacobs – Corporate Administrator Public Sector Although new to the Public Sector portfolio, Nicholeen has been with Diners Club for 4 years. Do not hesitate to tap into her knowledge of Diners Club and the card industry. Contact details: Land Line : 011 358 8538 Fax No : 086 1115 094 E-mail : accountsgov@dinersclub.co.za |
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| Bibi van Dawson
– Corporate Administrator Public Sector Managing the Provincial Government Accounts is Bibi, who is new to the team. She is on hand to assist with general queries. Contact details: Land Line: 011 358 8532 Fax No : 086 1115 094 E-mail : accountsgov@dinersclub.co.za |
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Account Management Limits When applying for your Diners Club Travel Lodged Account, your department stipulates the Account Management Limit that Diners Club manages and maintains on your behalf. These limits are usually linked to your monthly travel spend, which assists you in managing your department’s travel budget. As travel costs are not fixed and fluctuate regularly, it is important for the account management limits to be reviewed every six months. This will ensure that your travellers are not inconvenienced or unable to travel as a result of limits that have been exceeded. When reviewing your Account Management Limit, please bear the following in mind: As your monthly management limit is not brought back to a zero value when the Diners Club account closes off, your management limit should be based on a two monthly spend (i.e. doubled). For example, A management limit of R10,000 is applied to a period from 1 Jan – 1 Feb i.e. 30 days. When the account closes off on the 1 Feb Diners Club does not allocate a new R10,000 limit for the following month. All subsequent transactions will be offset against the initial limit of R10,000 until such time that Diners Club receives payment. The management limit is then adjusted with the payment made. The request for increasing the management limit may only be signed by the authorised signatory as stipulated on the initial application. A Diners Club representative will set-up an appointment with you to discuss your current management limit and assist you in reviewing this limit for the future. |
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