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Diners Club Travel Insurance

You belong to an exclusive club that’s with you no matter where in the world you travel. One of the perks of belonging is basic and automatic (Phase 1) travel insurance with every return public conveyance ticket purchased on your Diners Club Card.

Phase I travel insurance (age 3 months up to  75 years old) covers:

  • Emergency Medical & Related Expenses and Assistance.
  • Personal Accident.
  • Cancellation & Curtailment (Prive cardholders only).
  • Baggage Loss (Prive cardholders only).

Click here to read the Statutory Disclosure document, containing important information about Standard Bank Insurance Brokers (Pty) Ltd. It’s crucial that you understand the contents.

View links below to updated policy wording for Personal and Corporate cards.

Important Contact Details

Our customer services call centre is open:

  • Monday to Thursday between 08:00 and 18:00
  • Fridays between 08:00 and 17:00
  • Saturdays between 08:00 and 13:00 (South African time)
  • We are closed on Sundays and public holidays.

For emergency medical and related claims:

Our emergency medical services are available 24 hours a day, 7 days a week. It is important that you contact us as soon as possible when you need assistance.

Bryte Travel Assist can be contacted at:
Tel: +1 416 977 6705 (reverse call charges accepted).

Please note that you will be charged for the call if you contact Bryte Travel Assist directly. Please remember to dial the International Direct Dialling Number of the country that you are in, followed by: 1 416 977 6705.

Non-medical claims and medical claims for out of hospital treatment. For all non-medical claims (for example, claims for baggage or cutting the insured journey short) and for medical claims for out of hospital treatment, you can contact us up to 30 days after you have returned to South Africa at:

Bryte Travel Insurance:

Physical and postal address

Rosebank Towers
Fifth Floor
15 Biermann Avenue


Our claims department is open Monday to Friday between 08:00 and 16:30 (South African time). We are closed on public holidays.

Contact Details (South Africa):

  • Calling from South Africa: 0860 346 377. Select option 2 for Personal queries, then option 4 for Travel Insurance
  • Calling from abroad: 021 137 5552. Select option 2 for Personal queries, then option 4 for Travel Insurance
  • Bryte Direct: 011 088 7000